Social Media Manager

Important things to note about this role:

  • voluntary; without financial compensation

  • fully remote- requires access to a good internet connection

  • high-level proficiency in English is required

  • part-time, flexible [15 hours per week but with regular contact during weekday working hours (GMT+2)]

  • minimum six weeks commitment

About the role

The Voluntary Social Media Manager will play a key role in advancing the mission and objectives of the Office of Displaced Designers (ODD) by effectively managing and curating content for ODD's social media platforms. The Social Media Manager will be responsible for creating engaging and impactful content that raises awareness, promotes ODD's initiatives, and fosters community engagement among our target audience of displaced and marginalised communities, supporters, donors, and stakeholders. By joining us you will:

  • Gain valuable experience of transferrable skills in media strategy and management, content creation, scheduling and analytics.

  • Unleash your creativity to develop innovative content and campaigns that further ODD’s reach and impact.

  • Learn about global issues from diverse perspectives.

  • Work alongside a dedicated team of professionals in design and social impact.

  • Receive a certificate of service and a reference.

Key Responsibilities:

Content Creation and Curation:

  • Develop and curate compelling visual and written content for ODD's social media platforms including Facebook, Instagram and LinkedIn that effectively communicate ODD's mission, impact, and activities.

  • Create a content calendar outlining themes, topics, and posting schedules aligned with ODD's messaging, campaigns, and events.

Community Engagement:

  • Monitor social media channels for trends, conversations, and opportunities to participate in relevant discussions or amplify user-generated content related to displacement, marginalisation, and design.

  • Encourage user-generated content, testimonials, and stories from ODD’s community and partners to showcase the impact of ODD's work and build a sense of community.

Campaign Management:

  • Collaborate with ODD team members to align social media content with ongoing campaigns, events, fundraising efforts, and advocacy initiatives.

  • Monitor and analyse key performance metrics and engagement insights to evaluate the effectiveness of social media campaigns and inform future strategies and adjustments.

Brand Management:

  • Support the development of ODD's brand guidelines, tone of voice, and messaging.

  • Stay informed about industry trends, best practices, and emerging platforms to identify opportunities for innovation and growth in ODD's social media presence.

  • Monitor and safeguard ODD's online reputation by promptly alerting the supervising team member of any misinformation, negative comments, or reputation risks.

About You:

  • Passion for social justice, human rights, and supporting displaced and marginalised communities.

  • Excellent written and verbal communication skills, with a creative flair for storytelling and content creation.

  • Strong visual aesthetic is essential.

  • Proficiency in using social media management tools and platforms (e.g., Hootsuite, Buffer, Canva, Adobe Creative Suite) to schedule posts, track analytics, and manage content.

  • Strong organisational skills and attention to detail, with the ability to manage multiple tasks and deadlines effectively.

  • Knowledge of social media trends, algorithms, and best practices for maximising reach, engagement, and conversions.

  • Ability to work independently with minimal supervision and collaboratively within a team environment.

  • Previous experience in social media management, content creation, digital marketing, or related fields is desirable.